Germany
On-site service, studio instruction and telephone support Monday–Friday, 09:00–18:00.
Service Network
ALIX SERVICE NETWORK
Who supports you after purchase? Service, training and contacts for Germany, Europe and international projects.
Support by region
Europe
Support through the ALIX network, including remote maintenance via Wi-Fi and app access.
International
Project-specific support: commissioning, training and spare parts supply by arrangement.
Service and training
Service & maintenance
Service centre, remote maintenance and on-site visits — including replacement-device arrangements depending on the model.
Service centreTraining & certification
User training at the Alix Academy: device operation, parameter selection and safety.
Alix AcademyDirect contact
Telephone +49 (0) 30 577 127 45 · WhatsApp for photos, your room setup and questions. For a demo, quote or consultation, use the enquiry form — we will respond with a specific proposal.
Request consultation